My boyfriend and I are both having our accounts hacked...it appears as though is inform...

GetHuman1035018's customer service issue with Facebook from August 2018

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Help with my Facebook issue
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GetHuman1035018's next move: try the Facebook help center again.
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Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman1035018's own words
My boyfriend and I are both having our accounts hacked...it appears as though is information is being used by his ex wife to harrass and cause conflict in our lives! Her name is Tasha Gilley and his name is Trevor Gilley, her Facebook profile picture comes up as his name and info! Who is pretending to be who?! I have tried for months to get help through the Facebook page with absolutely NO help or response. This is ruining my life and my relationship. Please help me :(
GetHuman1035018 did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
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Facebook

Customer service issue
Reported by GetHuman1035018
Aug 25th, 2018 - 3 mons ago
I have an issue with Facebook too
Not resolved
Seen by 2 customers so far
Similar issue to 116253 others
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Timeline
GetHuman1035018 started working on this issue
Aug 25th 1:48pm