My husbands facebook message has been hacked and he gave me information nd permission t...

GetHuman1032820's customer service issue with Facebook from August 2018

Help with my Facebook issue
Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman1032820's own words
My husbands facebook message has been hacked and he gave me information nd permission to get ahold of u guys to change evrrything. He's in jail at this time for a long time and can't get on it. But their trying to sign in his stuff to get info of other people to get them in trouble. His stuff needs to be reset nd changed to my info till he can get out and change it. I have any information to do this. Can call me at ***-***-**** or email me at *****@***.com or my facebook page - Jennifer Pennell please get ahold me asap. His mom is along me to help as well.
GetHuman1032820 did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman1032820 fixed the problem
We are waiting for GetHuman1032820 to fix the problem and share the solution with the rest of us customers.
Please help with my Facebook issue
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Facebook email you?
This email address isn't valid


Customer service issue
Reported by GetHuman1032820
Aug 24th, 2018 - 3 mons ago
I have an issue with Facebook too
Seen by 4 customers so far
Similar issue to 115497 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
GetHuman1032820 started working on this issue
Aug 24th 7:38pm
GetHuman1032820 indicated the issue is not fixed yet.
Aug 31st 1:12am