Unnecessary and inconvenient

GetHuman-kmfairba's customer service issue with Facebook from August 2018

Help with my Facebook issue
Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-kmfairba's own words
Log in ... I have been blocked from Facebook and I have no idea why. I believe I may have been hacked. Please can you help urgently
I have lots of memories of my children on my facebook page that I’m desperate to retrieve and some family members who live far away I keep in touch with on facebook
Helping me retrieve my Facebook account
I’ve been a customer for over **years and feel I’ve had no problems on Facebook
I’ve tried resetting passwords, my family have tried helping me with a helpline. I’d really like to speak to someone
I have an issue with Facebook too
How GetHuman-kmfairba fixed the problem
We are waiting for GetHuman-kmfairba to fix the problem and share the solution with the rest of us customers.
Please help with my Facebook issue
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Facebook
Customer service issue
Reported by GetHuman-kmfairba
Aug 24th, 2018 - 4 mons ago
I have an issue with Facebook too
Fixed
Seen by 10 customers so far
Similar issue to 115373 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-kmfairba started working on this issue
Aug 24th 5:36pm
GetHuman-kmfairba indicated the issue is not fixed yet.
Aug 24th 6:37pm
GetHuman-kmfairba indicated the issue is not fixed yet.
Aug 25th 6:39pm
GetHuman-kmfairba indicated the issue is not fixed yet.
Aug 25th 6:40pm
GetHuman-kmfairba indicated the issue is not fixed yet.
Aug 25th 6:46pm
GetHuman-kmfairba indicated the issue is not fixed yet.
Aug 26th 12:20am
GetHuman-kmfairba indicated the issue is not fixed yet.
Aug 31st 7:39pm
GetHuman-kmfairba indicated the issue is not fixed yet.
Aug 31st 7:40pm