Hello my name is Diane Devall l, I recently required a new phone a Galaxy *s*. And when...

GetHuman1031266's customer service issue with Facebook from August 2018

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The issue in GetHuman1031266's own words
Hello my name is Diane Devall l, I recently required a new phone a Galaxy *s*. And when I put my e-mail in and hit forgot password they send me a code I enter the code however it will not accept it. Can you please help me access my account? I even used my name however I still can not access it do the password. My number I tried and it tells me it does not recognize it, My number is there. It is :*-***-***-****. Please help. I have my family on there and for some it is the only way to get ahold of them* Again I ask for your help. Your customer for the past **yrs.
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Customer service issue
Reported by GetHuman1031266
Aug 24th, 2018 - 4 mons ago
I have an issue with Facebook too
Not resolved
Seen by 2 customers so far
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GetHuman1031266 started working on this issue
Aug 24th 2:02pm