My main account Richard Taylor was hacked a month ago. I've gone to a real computer to...

GetHuman1031032's customer service issue with Facebook from August 2018

Help with my Facebook issue
Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman1031032's own words
My main account Richard Taylor was hacked a month ago. I've gone to a real computer to be told I had to have my android phone with me and I did and it keeps sending codes that don't work. I'm a little nervous about sending more pictures of me holding my drivers license number for the world's view. I've had no response to any thing I've sent under *****@***.com. Please help, I was hacked and am locked out.*Thank you, Richard Taylor
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Facebook

Customer service issue
Reported by GetHuman1031032
Aug 24th, 2018 - 4 mons ago
I have an issue with Facebook too
Fixed
Seen by 4 customers so far
Similar issue to 115056 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman1031032 started working on this issue
Aug 24th 12:46pm
GetHuman1031032 indicated the issue is not fixed yet.
Aug 27th 5:49pm
GetHuman1031032 indicated the issue is not fixed yet.
Aug 27th 5:52pm