My son, Jesse Creswell, of Salem, OR posted a warning to his friends of someone who is...

GetHuman-creswell's customer service issue with Facebook from August 2018

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Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-creswell's own words
My son, Jesse Creswell, of Salem, OR posted a warning to his friends of someone who is harassing many people under at least ** false accounts. This person reported Jesse's post as harassment and fb shut down his account. This is completely unjust. The person, who went under the name Jay Ray has now hacked my account and replaced my friend's comments with taunts toward me. Please review the post that caused fb to close Jesse's account. He has done nothing but try to be responsible.
GetHuman-creswell did not yet indicate what Facebook should do to make this right.
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Customer service issue
Reported by GetHuman-creswell
Aug 24th, 2018 - 4 mons ago
I have an issue with Facebook too
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Seen by 2 customers so far
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GetHuman-creswell started working on this issue
Aug 24th 5:15am