My son, Jesse Creswell, of Salem, OR posted a warning to his friends of someone who is...

GetHuman-creswell's customer service issue with Facebook from August 2018

2 views
 | 
114783 similar
 | 
0 following
Help with my Facebook issue
First: share to improve GetHuman-creswell's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-creswell's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-creswell will want to follow the link below to head to their help center. We will check on GetHuman-creswell later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-creswell may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-creswell's own words
My son, Jesse Creswell, of Salem, OR posted a warning to his friends of someone who is harassing many people under at least ** false accounts. This person reported Jesse's post as harassment and fb shut down his account. This is completely unjust. The person, who went under the name Jay Ray has now hacked my account and replaced my friend's comments with taunts toward me. Please review the post that caused fb to close Jesse's account. He has done nothing but try to be responsible.
GetHuman-creswell did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-creswell fixed the problem
We are waiting for GetHuman-creswell to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Facebook email you?
This email address isn't valid
Follow this issue
See how GetHuman-creswell fixes it.
This email address isn't valid

Facebook

Customer service issue
Reported by GetHuman-creswell
Aug 24th, 2018 - 4 mons ago
I have an issue with Facebook too
Not resolved
Seen by 2 customers so far
Similar issue to 114783 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-creswell started working on this issue
Aug 24th 5:15am