My last phone got smashed so I went and got a new, been awhile since I had to login in...
GetHuman-nagytrey's customer service issue with Facebook from August 2018
Help with my Facebook issue
The issue in GetHuman-nagytrey's own words
My last phone got smashed so I went and got a new, been awhile since I had to login in to Facebook so I forgot my password, redownloaded it on the new phone and had to change the password, did so and went to login, it popped up with a message that an sms with a pin would be sent but I never connected my phone number to Facebook. Filled out the forms to recover the account did both the ID and the photo. Quite a bit of time has passed and I have yet to get the account back.
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