I was impersonated by someone they used (GLENDA JONES JONES HIGHFILL) which is the one...

GetHuman-softlysp's customer service issue with Facebook from August 2018

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Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-softlysp's own words
I was impersonated by someone they used (GLENDA JONES JONES HIGHFILL) which is the one that needed to be deleted*deactivated. But Facebook deleted*deactivated the wrong acct. The correct Facebook should be, ( GLENDA JONES HIGHFILL). That is the correct one that belongs to me. Please help with activate the correct one.*Thank you, *GLENDA JONES HIGHFILL. *my email address is, ******@***.com
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Customer service issue
Reported by GetHuman-softlysp
Aug 24th, 2018 - 4 mons ago
I have an issue with Facebook too
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Seen by 4 customers so far
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GetHuman-softlysp started working on this issue
Aug 24th 2:27am