Fb was set up for me by my son using his old email about * yrs ago which he hasn’t used...

GetHuman-pagesan's customer service issue with Facebook from August 2018

Help with my Facebook issue
Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-pagesan's own words
Fb was set up for me by my son using his old email about * yrs ago which he hasn’t used in yrs and not able to get into bold email . But I was able to use fb cuz I knew my password but , * months ago changed my password but never wrote down new password. iPhone * died I lost everything contacts and ways to get into my own fb account . So my husband bought me a new phone and I tried setting up another fb with a email of my own but now I can’t even get into my new one which I had for less than a week now can’t get into it either both fb accounts I used the same pick so my friends would know it was me . But downs t matter cause I can’t get into either account at all so upset
GetHuman-pagesan did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-pagesan fixed the problem
We are waiting for GetHuman-pagesan to fix the problem and share the solution with the rest of us customers.
Please help with my Facebook issue
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Facebook email you?
This email address isn't valid

Facebook

Customer service issue
Reported by GetHuman-pagesan
Aug 24th, 2018 - 4 mons ago
I have an issue with Facebook too
Fixed
Seen by 6 customers so far
Similar issue to 114663 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-pagesan started working on this issue
Aug 24th 2:24am
GetHuman-pagesan shared this issue with friends on Facebook
Aug 24th 2:25am
GetHuman-pagesan indicated the issue is not fixed yet.
Aug 27th 1:24am
GetHuman-pagesan indicated the issue is not fixed yet.
Aug 27th 1:25am
GetHuman-pagesan indicated the issue is not fixed yet.
Aug 27th 1:25am
GetHuman-pagesan indicated the issue is not fixed yet.
Aug 27th 1:25am
GetHuman-pagesan shared this issue with others over email
Aug 27th 1:27am
GetHuman-pagesan indicated the issue is not fixed yet.
Aug 28th 7:55pm