Yesterday somehow my Facebook app got deleted off my phone so I had to download it agai...
GetHuman1023946's customer service issue with Facebook from August 2018
Help with my Facebook issue
GetHuman1023946's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1023946 will want to follow the link below to head to their help center. We will check on GetHuman1023946 later to make sure it's all set or try to help escalate.
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Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman1023946's own words
Yesterday somehow my Facebook app got deleted off my phone so I had to download it again off of Google Play and when I downloaded it and try to login and I try to reset my password it said that it sent me a text message but I would never receive it John couldn't reset my password
GetHuman1023946 did not yet indicate what Facebook should do to make this right.
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