I cannot logon to my facebook accounts (there are *)* *****@***.com or ***********, the...

GetHuman982050's customer service issue with Facebook from August 2018

1 view
 | 
112513 similar
 | 
0 following
Help with my Facebook issue
First: share to improve GetHuman982050's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman982050's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman982050 will want to follow the link below to head to their help center. We will check on GetHuman982050 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman982050 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman982050's own words
I cannot logon to my facebook accounts (there are *)* *****@***.com or ***********, the second was was created because the first one was locked out by facebook for reasons I cannot underestand so I created a new account - ***********. Bothe of these now come up with the message* Unfortunately, you won't be able to access your account while we're reviewing these additional documents. We appreciate your patience, and we'll get back to you as soon as we can.*They have never got back to me and my accounts are completely inaccessable
GetHuman982050 did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman982050 fixed the problem
We are waiting for GetHuman982050 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Facebook email you?
This email address isn't valid
Follow this issue
See how GetHuman982050 fixes it.
This email address isn't valid

Facebook

Customer service issue
Reported by GetHuman982050
Aug 22nd, 2018 - 3 mons ago
I have an issue with Facebook too
Not resolved
Seen by 1 customer so far
Similar issue to 112513 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman982050 started working on this issue
Aug 22nd 10:00am