WHEN I PRESS MY FACEBOOK ICON IM DIRECTED TO A PAGE THATS NOT MINE. IN ADDITION IT CLA...

GetHuman1022017's customer service issue with Facebook from August 2018

Help with my Facebook issue
The issue in GetHuman1022017's own words
WHEN I PRESS MY FACEBOOK ICON IM DIRECTED TO A PAGE THATS NOT MINE. IN ADDITION IT CLAIMS THE OTHER ACCOUNT TO BE MINE AND STATES THAT TO GET TO MY OWN ACCOUNT I MUST SIGN IN AS THE BOGUS ONE. THE NAME IS GERSON LOPEZ....DONT KNOW HIM
GetHuman1022017 did not yet indicate what Facebook should do to make this right.
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Facebook

Customer service issue
Reported by GetHuman1022017
Aug 22nd, 2018 - 3 mons ago
I have an issue with Facebook too
Fixed
Seen by 1 customer so far
Similar issue to 112465 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman1022017 started working on this issue
Aug 22nd 8:20am
GetHuman1022017 indicated the issue is not fixed yet.
Aug 22nd 8:20am