Hello, *I have reported a fake account many times but still facebook has not yet taken...

GetHuman-ynggadag's customer service issue with Facebook from August 2018

Help with my Facebook issue
The issue in GetHuman-ynggadag's own words
Hello, *I have reported a fake account many times but still facebook has not yet taken it seriously. The said account (RODZ WANDO) is a fake account and posting maliscious, untrue, and damaging things against my husband. Kindly do something about it and please have that account deleted and removed from facebook. That account is also sending messages to my daughter's account in messenger saying negative and untruthful things about her(my daughter) father.. please do something about it. Check the said account to verify that it is true. *Thank you.
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Customer service issue
Reported by GetHuman-ynggadag
Aug 22nd, 2018 - a mon ago
I have an issue with Facebook too
Fixed
Seen by 4 customers so far
Similar issue to 112374 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-ynggadag started working on this issue
Aug 22nd 6:04am
GetHuman-ynggadag indicated the issue is not fixed yet.
Aug 22nd 7:11am
GetHuman-ynggadag indicated the issue is not fixed yet.
Aug 23rd 10:24am