My facebook account keeps asking me to “secure my account” so changed my password and i...

GetHuman1021935's customer service issue with Facebook from August 2018

Help with my Facebook issue
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The issue in GetHuman1021935's own words
My facebook account keeps asking me to “secure my account” so changed my password and it still keeps coming up with “secure my account” i cant log into my facebook account or messenger without it coming up. I cant contact anyone from facebook i would like to know what the problem is? Several times i went through the secure your account bit changing my password etc now im completely locked out from facebook all together!**My account is Lauren Loz Ayres*My email address on the account is *****@***.com*The phone number on my account is ***********.**Thanks
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Customer service issue
Reported by GetHuman1021935
Aug 22nd, 2018 - 5 mons ago
I have an issue with Facebook too
Seen by 14 customers so far
Similar issue to 112369 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
GetHuman1021935 started working on this issue
Aug 22nd, 2018 5:56am
GetHuman1021935 indicated the issue is not fixed yet.
Aug 22nd, 2018 6:57am