I recently reported a account using my profile picture and pretending that is her inste...

GetHuman-wendyviv's customer service issue with Facebook from August 2018

Help with my Facebook issue
Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-wendyviv's own words
I recently reported a account using my profile picture and pretending that is her instead of her account being disabled my account was disabled and I have not been able to log into my account for the last three days this is really unfortunate and I would like to be able to go back to my Facebook since I have all my friends in there and my family members
GetHuman-wendyviv did not yet indicate what Facebook should do to make this right.
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Customer service issue
Reported by GetHuman-wendyviv
Aug 22nd, 2018 - 5 mons ago
I have an issue with Facebook too
Seen by 4 customers so far
Similar issue to 112269 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
GetHuman-wendyviv started working on this issue
Aug 22nd, 2018 3:24am
GetHuman-wendyviv indicated the issue is not fixed yet.
Aug 22nd, 2018 4:26am