My account has been hacked. There is someone else logged in on top of mine w* a differe...

GetHuman-kerrisor's customer service issue with Facebook from August 2018

Help with my Facebook issue
Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-kerrisor's own words
My account has been hacked. There is someone else logged in on top of mine w* a different phone number and i have a screen shot of that person logged in from Los Angeles CA. I live in Utah?*Also my messenger randomly logs out because its hacked by this person.
GetHuman-kerrisor did not yet indicate what Facebook should do to make this right.
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Facebook

Customer service issue
Reported by GetHuman-kerrisor
Aug 22nd, 2018 - a mon ago
I have an issue with Facebook too
Fixed
Seen by 5 customers so far
Similar issue to 112158 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-kerrisor started working on this issue
Aug 22nd 1:02am
GetHuman-kerrisor indicated the issue is not fixed yet.
Aug 22nd 1:04am
GetHuman-kerrisor indicated the issue is not fixed yet.
Aug 22nd 2:17am
GetHuman-kerrisor indicated the issue is not fixed yet.
Aug 22nd 2:18am