Somebody tried to open something on my account and I tried to resolve it and now I’m lo...

GetHuman-chrisava's customer service issue with Facebook from August 2018

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Help with my Facebook issue
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Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-chrisava's own words
Somebody tried to open something on my account and I tried to resolve it and now I’m locked out of my own Facebook. And they tried to send me the codes on SMS but I never received them
GetHuman-chrisava did not yet indicate what Facebook should do to make this right.
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Customer service issue
Reported by GetHuman-chrisava
Aug 22nd, 2018 - 3 mons ago
I have an issue with Facebook too
Fixed
Seen by 5 customers so far
Similar issue to 112126 others
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-chrisava started working on this issue
Aug 22nd 12:32am
GetHuman-chrisava confirmed the issue is fixed. Hooray!
Aug 23rd 1:36am
GetHuman-chrisava confirmed the issue is fixed. Hooray!
Aug 25th 4:31pm
GetHuman-chrisava confirmed the issue is fixed. Hooray!
Aug 25th 9:32pm