I Keep receiving emails stating that I am having trouble logging into my Instagram acco...

GetHuman1020644's customer service issue with Facebook from August 2018

Help with my Facebook issue
The issue in GetHuman1020644's own words
I Keep receiving emails stating that I am having trouble logging into my Instagram account and to change my password. I have not logged into my account in years now have I tried. Someone is trying to access my account without my permission and I would like assistance finding out who it is.
GetHuman1020644 did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman1020644 fixed the problem
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Facebook

Customer service issue
Reported by GetHuman1020644
Aug 21st, 2018 - 3 mons ago
I have an issue with Facebook too
Fixed
Seen by 5 customers so far
Similar issue to 111981 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman1020644 started working on this issue
Aug 21st 9:26pm
GetHuman1020644 indicated the issue is not fixed yet.
Aug 21st 10:27pm
GetHuman1020644 indicated the issue is not fixed yet.
Aug 22nd 10:31pm
GetHuman1020644 indicated the issue is not fixed yet.
Aug 29th 2:58am