I opened an account for the first time. I started selecting people from the list provi...
GetHuman-clgcu's customer service issue with Facebook from August 2018
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Help with my Facebook issue
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Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-clgcu's own words
I opened an account for the first time. I started selecting people from the list provided to "friend". Suddenly I was asked for my phone number. I put in my cell phone number. I went back and again had to create my account and started to select people. This time I was asked for a photo, so I sent a photo that matched the requirements FB gave. Then my account was unavailable for * days with a message that FB was checking it. When I tried logging in on the third day, I couldn't because my account was disabled. I filled out the form on the customer services page for reopening my account and sent a jpeg of my passport. (I am a little nervous about that, but I don't have a driver's license.) It's been over ** hours and I haven't heard anything. - Cheryl Grothaus
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