I opened an account for the first time. I started selecting people from the list provi...

GetHuman-clgcu's customer service issue with Facebook from August 2018

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If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-clgcu's own words
I opened an account for the first time. I started selecting people from the list provided to "friend". Suddenly I was asked for my phone number. I put in my cell phone number. I went back and again had to create my account and started to select people. This time I was asked for a photo, so I sent a photo that matched the requirements FB gave. Then my account was unavailable for * days with a message that FB was checking it. When I tried logging in on the third day, I couldn't because my account was disabled. I filled out the form on the customer services page for reopening my account and sent a jpeg of my passport. (I am a little nervous about that, but I don't have a driver's license.) It's been over ** hours and I haven't heard anything. - Cheryl Grothaus

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Customer service issue
Reported by GetHuman-clgcu
Aug 21st, 2018 - 3 years ago
Seen by 9 customers so far
Similar issue to 111832 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License


GetHuman-clgcu started working on this issue
Aug 21st, 2018 6:46pm
GetHuman-clgcu indicated the issue is not fixed yet.
Aug 21st, 2018 8:04pm
GetHuman-clgcu indicated the issue is not fixed yet.
Aug 22nd, 2018 8:23pm
GetHuman-clgcu indicated the issue is not fixed yet.
Aug 24th, 2018 8:05pm
GetHuman-clgcu indicated the issue is not fixed yet.
Aug 29th, 2018 2:39am

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