GetHuman-backusjb's customer service issue with Facebook from August 2018
Help with my Facebook issue
GetHuman-backusjb's next move: find and follow the right step-by-step guide.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-backusjb will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-backusjb can let us know if they help or not.
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The issue in GetHuman-backusjb's own words
Sign on... ... I got a new phone and am trying to set up facebook on my new phone. I do not remember my password. I tried to put the activation code sent to me in but it says it is not valid. I am currently locked out of my FB account...frustrated.
There are apps and games I use that require FB log on...
I just want to be able to log on to my account.
I have used FB for several years.
I have been researching the issue. The best I can tell I have to wait * days to * weeks before I might be able to resolve this issue. If I have to wait * weeks I will just stop using FB altogether...that would make it pretty obvious that they really don't care about me.
I have an issue with Facebook too
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