Can't sign into FB

GetHuman-coreynew's customer service issue with Facebook from August 2018

10 views
 | 
107766 similar
 | 
0 following
Help with my Facebook issue
GetHuman-coreynew's next move: find and follow the right step-by-step guide.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-coreynew will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-coreynew can let us know if they help or not.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
The issue in GetHuman-coreynew's own words
Switch email and password to my facebook I can not access for a couple days now ... My Facebook got hacked. Switch my password do not remember it. Got a new phone now I cannot access my Facebook got in contact with Yahoo they gave me an alternate password for my email but they said it has been compromised because of the hack. I would like help to put a new email and password on my Facebook account that I've had for over **years
My email to my Facebook is been compromised no linking emails work either need someone to help me reset it. I would like to use my phone number or this alternate email *****@***.com
I just want to be able to login to my Facebook. If someone were to help me they would obviously know that it is me
I've had my Facebook over a decade
I've tried everything I can I just need the appropriate help from Facebook
I have an issue with Facebook too
How GetHuman-coreynew fixed the problem
We are waiting for GetHuman-coreynew to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-coreynew fixes it.
This email address isn't valid

Facebook

Customer service issue
Reported by GetHuman-coreynew
Aug 17th, 2018 - a yr ago
I have an issue with Facebook too
Fixed
Seen by 10 customers so far
Similar issue to 107766 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-coreynew started working on this issue
Aug 17th, 2018 8:59pm
GetHuman-coreynew indicated the issue is not fixed yet.
Aug 17th, 2018 11:00pm
GetHuman-coreynew indicated the issue is not fixed yet.
Aug 18th, 2018 2:55pm
GetHuman-coreynew indicated the issue is not fixed yet.
Aug 18th, 2018 10:00pm
GetHuman-coreynew indicated the issue is not fixed yet.
Aug 18th, 2018 10:01pm
GetHuman-coreynew indicated the issue is not fixed yet.
Aug 18th, 2018 10:08pm
GetHuman-coreynew indicated the issue is not fixed yet.
Aug 18th, 2018 10:08pm