So at first I made a Facebook account while I already had a Messenger account without F...

GetHuman-despoino's customer service issue with Facebook from August 2018

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The issue in GetHuman-despoino's own words
So at first I made a Facebook account while I already had a Messenger account without Facebook. After I made the Facebook account a new messenger acount was made automatically and in the app it automatically connected to the new account. I wanted the old one back so I tried to recover it and I could not. I deleted the Facebook account and new Messenger account and tried to recover the old one. I inserted my phone number in messenger, in order to connect, multiple times but when I tried to connect my email in the next step but it said that in this google account there is not the account key for the initial messenger account. I was so confused and sad that I insested my phone number and tried over and over again. After some times that I did that my phone number was blocked. Please, I am begging you to unblock my phone number so I can make a new account or connect to the old one somehow. I am begging for your help. Please.
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Facebook

Customer service issue
Reported by GetHuman-despoino
Aug 16th, 2018 - a yr ago
I have an issue with Facebook too
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Seen by 12 customers so far
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-despoino started working on this issue
Aug 16th, 2018 10:50am
GetHuman-despoino indicated the issue is not fixed yet.
Aug 16th, 2018 2:03pm