It is not fixed i still can not log in to my account i need my account back I am very upset

GetHuman-holliewi's customer service issue with Facebook from August 2018

13 views
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105843 similar
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0 following
Help with my Facebook issue
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Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-holliewi will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-holliewi can let us know if they help or not.
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The issue in GetHuman-holliewi's own words
log into my account ... Hi my Facebook account is not logging in for me the phone number it wants to use is changed many years ago how do I get back to my account with all my pictures not to mention I used a fake name because I didn't want my real name used I need my account back and running my real name is hollie Willis not jayce temple my new phone number is ********** it doesn't give you other options please help get back to my jayce temple account even if it means I have to use my real name please
no one is helping me
please help me add another number to get into my account because i changed it a long time ago please help me
ive been on facebook for many years
i tried everything and you guys need to add other options
I have an issue with Facebook too
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Facebook

Customer service issue
Reported by GetHuman-holliewi
Aug 16th, 2018 - a yr ago
I have an issue with Facebook too
Fixed
Seen by 13 customers so far
Similar issue to 105843 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-holliewi started working on this issue
Aug 16th, 2018 7:42am
GetHuman-holliewi indicated the issue is not fixed yet.
Aug 18th, 2018 12:54pm
GetHuman-holliewi indicated the issue is not fixed yet.
Aug 18th, 2018 1:05pm
GetHuman-holliewi indicated the issue is not fixed yet.
Aug 18th, 2018 1:08pm
GetHuman-holliewi indicated the issue is not fixed yet.
Aug 19th, 2018 11:15am
GetHuman-holliewi indicated the issue is not fixed yet.
Aug 21st, 2018 9:49pm
GetHuman-holliewi indicated the issue is not fixed yet.
Aug 21st, 2018 9:51pm
GetHuman-holliewi indicated the issue is not fixed yet.
Aug 21st, 2018 9:58pm
GetHuman-holliewi indicated the issue is not fixed yet.
Aug 21st, 2018 9:59pm
GetHuman-holliewi indicated the issue is not fixed yet.
Aug 21st, 2018 10:00pm
GetHuman-holliewi indicated the issue is not fixed yet.
Aug 21st, 2018 10:00pm
GetHuman-holliewi indicated the issue is not fixed yet.
Aug 21st, 2018 10:29pm