My email account associated with my Facebook profile is *****@***.com I do not have acc...

GetHuman998854's customer service issue with Facebook from August 2018

15 views | 105804 similar | 0 following
Help with my Facebook issue
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The issue in GetHuman998854's own words
Log in to my account ... My email account associated with my Facebook profile is *****@***.com I do not have access to this email and have not for a good while maybe about * years now. My name is Stephen Leinbach, I created a second account at one point with the email *****@***.com but was unable to delete it at the time, got frustrated and put in random characters as my password. The account I’m messaging about is the *****@***.com account. I changed the password a couple weeks to a couple months ago(can’t remember exact time frame but it hasn’t been a year) because I thought someone had been using it without my*permission. I knew I would forget the password and that I needed to write it down but still didn’t. Fast forward to a few days ago, I was under the impression that I was hacked so I signed everyone out of my account (including myself) before realizing I didn’t remember the password and had no way into the email account to reset it. I tried using the trusted friends codes that they gave me but it would either tell me to try again or that I was trying to often. Please, I don’t know what else to do. Please email me at *****@***.com and I can provide any and all info needed to prove I am who I claim to be.
I can’t get into my email

GetHuman998854 did not yet indicate what Facebook should do to make this right.

Been with Facebook since ****
I’ve tried everything
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Facebook

Facebook
Customer service issue
Reported by GetHuman998854
Aug 16th, 2018 - 3 years ago
Fixed
Seen by 15 customers so far
Similar issue to 105804 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License

Timeline

GetHuman998854 started working on this issue
Aug 16th, 2018 6:24am
GetHuman998854 indicated the issue is not fixed yet.
Aug 17th, 2018 8:44am
GetHuman998854 indicated the issue is not fixed yet.
Aug 17th, 2018 8:46am
GetHuman998854 indicated the issue is not fixed yet.
Aug 17th, 2018 3:47pm
GetHuman998854 indicated the issue is not fixed yet.
Aug 19th, 2018 8:01am
GetHuman998854 indicated the issue is not fixed yet.
Aug 19th, 2018 8:02am
GetHuman998854 indicated the issue is not fixed yet.
Aug 19th, 2018 8:03am
GetHuman998854 indicated the issue is not fixed yet.
Aug 19th, 2018 11:07am

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