My name is Murray Starling.*A former account has someone's face on it who I don't recog...

GetHuman993915's customer service issue with Facebook from August 2018

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If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman993915's own words
My name is Murray Starling.*A former account has someone's face on it who I don't recognize.*The other photographs are of me and some are not but I did put them there.*I have reported the problem the best I could given that I am not computer savvy.*Also my Facebook friend's profile was removed from my list when there was an apparent change in the system.*I was communicating with her one day and the system must have changed.*I was using an older tablet and now both have been merged.*No problem with that but the loss of my friendship request or whatever it is called disturbs me.*I also lost at Superheroine website though I still have it on my phone but not on either tablet.*WHY?????????*Back to my friend I can see her posts to a point but I am unable to like or comment on them.*I am going to cut out now.*Have a Blessed day and may the Good Lord keep you all and watch over you all.*Good night and good morning.
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Facebook

Customer service issue
Reported by GetHuman993915
Aug 15th, 2018 - a yr ago
I have an issue with Facebook too
Fixed
Seen by 7 customers so far
Similar issue to 104761 others
0 customers following this
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman993915 started working on this issue
Aug 15th, 2018 8:55am
GetHuman993915 shared this issue with friends on Facebook
Aug 15th, 2018 8:56am
GetHuman993915 indicated the issue is not fixed yet.
Aug 15th, 2018 9:51am
GetHuman993915 indicated the issue is not fixed yet.
Aug 15th, 2018 9:56am
GetHuman993915 indicated the issue is not fixed yet.
Aug 16th, 2018 12:22am
GetHuman993915 indicated the issue is not fixed yet.
Aug 16th, 2018 2:21pm
GetHuman993915 indicated the issue is not fixed yet.
Aug 16th, 2018 3:00pm