My name is Murray Starling.*A former account has someone's face on it who I don't recog...
GetHuman993915's customer service issue with Facebook from August 2018
Help with my Facebook issue
Did that get it fixed?
Waiting to see if GetHuman993915 fixed the issue with our suggestion.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman993915's own words
My name is Murray Starling.*A former account has someone's face on it who I don't recognize.*The other photographs are of me and some are not but I did put them there.*I have reported the problem the best I could given that I am not computer savvy.*Also my Facebook friend's profile was removed from my list when there was an apparent change in the system.*I was communicating with her one day and the system must have changed.*I was using an older tablet and now both have been merged.*No problem with that but the loss of my friendship request or whatever it is called disturbs me.*I also lost at Superheroine website though I still have it on my phone but not on either tablet.*WHY?????????*Back to my friend I can see her posts to a point but I am unable to like or comment on them.*I am going to cut out now.*Have a Blessed day and may the Good Lord keep you all and watch over you all.*Good night and good morning.
GetHuman993915 did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman993915 fixed the problem
We are waiting for GetHuman993915 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Facebook customer problems.