THIS HAS STILL NOT BEEN FIXED

GetHuman990903's customer service issue with Facebook from August 2018

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104046 similar
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1 following
Help with my Facebook issue
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The issue in GetHuman990903's own words
MAKE A * TIME DONATION IN MY BROTHERS NAME FOR **.** IT DOUBLED MY DONATION WHEN I ACCIDENTLY HIT THE BUTTON TWICE ... I MADE A DONATION TO ST JUDE CHILDRENS HOSPITAL IN THE AMOUNT OF **.** ON ********* BECAUSE I GOT NO MESSAGE THAT THE PAYMENT WENT THRU I DID IT AGAIN AND IT SHOEW INSTEAD OF THE **.** BEING TAKEN FROM MY BANK ACCOUNT IT TOOK ***.** HOW DO I GET A REFUND OF THE **.** THAT WAS NOT INTENDED TO BE PROCESSED?
I DID NOT HAVE THE MONEY BUT SACRAFICED FOR THIS AND THEN IT TOOK FOOD FRODM MY KIDS!!
I WANT THE EXTRA **.** PLACED BACK ON MY CARD AND NO FURTHER DEDUCTIONS MADE!!
** YEARS AND I EXPECTED TO BE ABLE TO PICK UP THE PHONE AND THE MATTER BE TAKEN CARE OF WITH A LIVE REP NOT GO THRU ALL OF THIS!!
I have an issue with Facebook too
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Facebook

ST JUDE HOSPITAL THRU FACEBOOK
Customer service issue
Reported by GetHuman990903
Aug 14th, 2018 - a yr ago
I have an issue with Facebook too
Fixed
Seen by 20 customers so far
Similar issue to 104046 others
1 customer following this
Follow this issue to see how it gets fixed
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman990903 started working on this issue
Aug 14th, 2018 4:26pm
GetHuman990903 indicated the issue is not fixed yet.
Aug 15th, 2018 5:26pm
GetHuman990903 indicated the issue is not fixed yet.
Aug 15th, 2018 5:27pm
GetHuman990903 indicated the issue is not fixed yet.
Aug 15th, 2018 5:27pm
GetHuman990903 indicated the issue is not fixed yet.
Aug 15th, 2018 5:28pm
GetHuman990903 indicated the issue is not fixed yet.
Aug 17th, 2018 5:39pm
GetHuman990903 indicated the issue is not fixed yet.
Aug 17th, 2018 5:40pm
GetHuman990903 indicated the issue is not fixed yet.
Aug 17th, 2018 5:44pm
GetHuman990903 indicated the issue is not fixed yet.
Aug 17th, 2018 5:52pm