Legal name change issue. I provided FaceBook with my new ID showing my new name change...

GetHuman985821's customer service issue with Facebook from August 2018

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The issue in GetHuman985821's own words
Legal name change issue. I provided FaceBook with my new ID showing my new name change. I received the following message and my case was closed. "*Facebook ******@***.com****:** AM (* hour ago)*to me**Hi,**It looks like your account has been temporarily disabled because it doesn't list the name you use in everyday life. To get back into your account, log into Facebook and follow the on-screen instructions to update your name. **Facebook requires everyone to use the name they go by in everyday life. This way, you always know who you're connecting with. If you’re having trouble updating the name on your Facebook account, please reply to this email and let us know.**You can learn more about names on Facebook in the Help Center:**https:**www.facebook.com*help******************?ref*cr **View updates from your Support Inbox: https:**fb.me**L*tWj*FBj**y*s **Thanks,**Jesse*-------------------------------------------------------------------* I have logged back into my account and there are no on-screen instructions for me to follow in order to update my account to my new name.
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Facebook

Customer service issue
Reported by GetHuman985821
Aug 13th, 2018 - a yr ago
I have an issue with Facebook too
Fixed
Seen by 20 customers so far
Similar issue to 102775 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman985821 started working on this issue
Aug 13th, 2018 4:03pm
GetHuman985821 indicated the issue is not fixed yet.
Aug 13th, 2018 5:08pm
GetHuman985821 indicated the issue is not fixed yet.
Aug 13th, 2018 5:08pm
GetHuman985821 indicated the issue is not fixed yet.
Aug 13th, 2018 5:27pm
GetHuman985821 indicated the issue is not fixed yet.
Aug 14th, 2018 5:37pm
GetHuman985821 indicated the issue is not fixed yet.
Aug 17th, 2018 1:24pm