My name is Stephen Virginia, and my facebook account is linked with my email account...

GetHuman985507's customer service issue with Facebook from August 2018

Help with my Facebook issue
The issue in GetHuman985507's own words
My name is Stephen Virginia, and my facebook account is linked with my email account (*****@***.com). Unfortunately I upgraded my iphone and the folks at Verizon told me that everything would be transferred to the new phone. However, that did not happen and I was asked to sign back into my st.blaise* account. I forgot my password and I no longer had the same phone number as the recovery number. How do I either get back into my account or delete it entirely so I can start over.
GetHuman985507 did not yet indicate what Facebook should do to make this right.
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Customer service issue
Reported by GetHuman985507
Aug 13th, 2018 - 7 mons ago
I have an issue with Facebook too
Fixed
Seen by 3 customers so far
Similar issue to 102700 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman985507 started working on this issue
Aug 13th, 2018 3:07pm
GetHuman985507 indicated the issue is not fixed yet.
Aug 13th, 2018 5:12pm
GetHuman985507 indicated the issue is not fixed yet.
Aug 13th, 2018 7:10pm