My Facebook account was hacked and can not get access to it at all. My ex girlfriend ha...

GetHuman984295's customer service issue with Facebook from August 2018

9 views
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102341 similar
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1 following
Help with my Facebook issue
GetHuman984295's next move: find and follow the right step-by-step guide.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman984295 will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman984295 can let us know if they help or not.
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The issue in GetHuman984295's own words
My Facebook account was hacked and can not get access to it at all. My ex girlfriend has hacked it and changed things so I can’t log in to change anything and is posting things that shouldn’t be. I would either like to know how to change things and my phone number doesn’t come up with the right fb account and neither does my email when it should. She has changed them and would like to have them fixed so she can’t do anymore things on there or get access to it ever again
GetHuman984295 did not yet indicate what Facebook should do to make this right.
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Facebook

Customer service issue
Reported by GetHuman984295
Aug 13th, 2018 - a yr ago
I have an issue with Facebook too
Fixed
Seen by 9 customers so far
Similar issue to 102341 others
1 customer following this
Follow this issue to see how it gets fixed
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman984295 started working on this issue
Aug 13th, 2018 5:59am
GetHuman984295 indicated the issue is not fixed yet.
Aug 13th, 2018 10:18am
GetHuman984295 indicated the issue is not fixed yet.
Aug 13th, 2018 10:33am
GetHuman984295 indicated the issue is not fixed yet.
Aug 14th, 2018 8:42pm