Someone posted slander to my business page! When I click on the person’s name, there is...

GetHuman-hshelle's customer service issue with Facebook from August 2018

Help with my Facebook issue
The issue in GetHuman-hshelle's own words
Someone posted slander to my business page! When I click on the person’s name, there is no photo or content so I believe someone just created a page to bash my business! I haven’t even had a customer by this name!! This is slander! I don’t know how to find out who created this account and did this! I tried reporting the post before I deleted it and there was no option to do so! I reported the page for inappropriate content, but there is nothing on their page because it isn’t a real page! They just posted to my business account where a lot of customers visit! I want this taken care of. Can you please aid me in this? I have a screen shot of the post.
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Customer service issue
Reported by GetHuman-hshelle
Aug 13th, 2018 - 7 mons ago
I have an issue with Facebook too
Fixed
Seen by 6 customers so far
Similar issue to 102175 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-hshelle started working on this issue
Aug 13th, 2018 12:26am
GetHuman-hshelle indicated the issue is not fixed yet.
Aug 13th, 2018 1:29am
GetHuman-hshelle indicated the issue is not fixed yet.
Aug 13th, 2018 1:30am
GetHuman-hshelle indicated the issue is not fixed yet.
Aug 14th, 2018 1:33am