Someone has stolen my account and I need Facebook to add my real gmail address to the a...

GetHuman983489's customer service issue with Facebook from August 2018

Help with my Facebook issue
Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman983489's own words
Someone has stolen my account and I need Facebook to add my real gmail address to the account in order to regain control of it, and then need to review all the activities this hacker or virus is responsible for. Also, the language is now in Arabic on my account for some reason, and I'm American and speak mainly English. So please make sure your response is in English too, as the other reply emails I have gotten have all been in Arabic, unfortunately.
GetHuman983489 did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman983489 fixed the problem
Sending Facebook an email through the help center, then validate your ID went they ask*prompt you to, and do a final security check, by verifying your friends or the other option - which slips my mind right now.
Please help with my Facebook issue
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Facebook

Customer service issue
Reported by GetHuman983489
Aug 12th, 2018 - a yr ago
I have an issue with Facebook too
Fixed
GetHuman983489 shared how to fix
Seen by 8 customers so far
Similar issue to 102104 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman983489 started working on this issue
Aug 12th, 2018 10:21pm
GetHuman983489 indicated the issue is not fixed yet.
Aug 12th, 2018 10:24pm
GetHuman983489 indicated the issue is not fixed yet.
Aug 13th, 2018 12:34am
GetHuman983489 indicated the issue is not fixed yet.
Aug 13th, 2018 12:36am
GetHuman983489 indicated the issue is not fixed yet.
Aug 13th, 2018 12:36am
GetHuman983489 indicated the issue is not fixed yet.
Aug 13th, 2018 12:36am
GetHuman983489 confirmed the issue is fixed. Hooray!
Aug 15th, 2018 9:58am