Some one is using my mom's profile to post stuff on Facebook. She has been dead since J...
GetHuman983435's customer service issue with Facebook from August 2018
Help with my Facebook issue
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GetHuman983435's next move: find and follow the right step-by-step guide.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman983435 will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman983435 can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Facebook has better answers for you: Facebook Help Center
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Before contacting them, items GetHuman983435 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman983435's own words
Some one is using my mom's profile to post stuff on Facebook. She has been dead since July *th of last year. Her name was Sandra Wickerham. Please put a stop to this.They don't care who they are hitting by doing this
GetHuman983435 did not yet indicate what Facebook should do to make this right.
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