Hello I extremely upset with how the the payment of my ad turned out. First of all I on...

GetHuman-kiaraaa's customer service issue with Facebook from August 2018

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The issue in GetHuman-kiaraaa's own words
Hello I extremely upset with how the the payment of my ad turned out. First of all I only planned on spending $**! And then I get a email about $***! What is this??? I only wanted to spend $** because I had a coupon from Facebook. There is no way I am spending over that amount, I don't even understand or know why or how it got to $*** I am very upset and will never create an ad again! You guy will need to fix this payment issue as soon as possible. This is unfair and unacceptable what you guys are doing to your customers.
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Facebook

Customer service issue
Reported by GetHuman-kiaraaa
Aug 12th, 2018 - a yr ago
I have an issue with Facebook too
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Seen by 5 customers so far
Similar issue to 101759 others
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
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Timeline
GetHuman-kiaraaa started working on this issue
Aug 12th, 2018 3:45pm
GetHuman-kiaraaa indicated the issue is not fixed yet.
Aug 12th, 2018 6:34pm
GetHuman-kiaraaa indicated the issue is not fixed yet.
Aug 13th, 2018 4:56pm