About * years ago I deativated a Facebook and made a new * but on my old Facebook I hav...

GetHuman-carlie_c's customer service issue with Facebook from August 2018

101574 similar
0 following
Help with my Facebook issue
First: share to improve GetHuman-carlie_c's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-carlie_c's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-carlie_c will want to follow the link below to head to their help center. We will check on GetHuman-carlie_c later to make sure it's all set or try to help escalate.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman-carlie_c may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman-carlie_c's own words
About * years ago I deativated a Facebook and made a new * but on my old Facebook I have pics of people that have now sadly passed away just wondering how and if I could ever get in to my old Facebook as I don’t think I would even remember the email or password it was set up with
GetHuman-carlie_c did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-carlie_c fixed the problem
We are waiting for GetHuman-carlie_c to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-carlie_c fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-carlie_c
Aug 12th, 2018 - a yr ago
I have an issue with Facebook too
Not resolved
Seen by 9 customers so far
Similar issue to 101574 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman-carlie_c started working on this issue
Aug 12th, 2018 12:07pm