We’ve detected suspicious activity on your Facebook account and have temporarily locked...

GetHuman978749's customer service issue with Facebook from August 2018

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100606 similar
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0 following
Help with my Facebook issue
GetHuman978749's next move: find and follow the right step-by-step guide.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman978749 will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman978749 can let us know if they help or not.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
The issue in GetHuman978749's own words
We’ve detected suspicious activity on your Facebook account and have temporarily locked it as a security precaution.*It’s likely that your account was compromised as a result of entering your password on a website designed to look like Facebook. This type of attack is known as phishing. Learn more in the Help Center.*Over the next few steps we’ll walk you through a security check to help secure your account, and let you log back in.
GetHuman978749 did not yet indicate what Facebook should do to make this right.
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Facebook

Customer service issue
Reported by GetHuman978749
Aug 11th, 2018 - a yr ago
I have an issue with Facebook too
Fixed
Seen by 8 customers so far
Similar issue to 100606 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman978749 started working on this issue
Aug 11th, 2018 11:43am
GetHuman978749 indicated the issue is not fixed yet.
Aug 11th, 2018 12:56pm
GetHuman978749 indicated the issue is not fixed yet.
Aug 11th, 2018 12:58pm
GetHuman978749 indicated the issue is not fixed yet.
Aug 14th, 2018 3:54pm
GetHuman978749 indicated the issue is not fixed yet.
Aug 14th, 2018 8:14pm