My acc*s to Facebook marketplace was removed. My account was hacked and a false add pl...
GetHuman-schulthe's customer service issue with Facebook from August 2018
Help with my Facebook issue
First: share to improve GetHuman-schulthe's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-schulthe's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-schulthe will want to follow the link below to head to their help center. We will check on GetHuman-schulthe later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-schulthe may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman-schulthe's own words
My acc*s to Facebook marketplace was removed. My account was hacked and a false add placed. I sent the appeal, and they have said they reviewed my case and restored my access to marketplace. However, I *CANNOT access marketplace or the marketplace ICON. I have sent multiple messages and get the same automated return response. I cannot access marketplace and still do not have the ICON. I need a person to look at this and restore my marketplace and the ICON so I can use it. I use it for business so it is very important to me. Thank you.**Michael Schultheis MD
GetHuman-schulthe did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-schulthe fixed the problem
We are waiting for GetHuman-schulthe to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.