FB logged me out the other day saying wrong password (even though it wasn’t) then I had...

GetHuman-elliejoh's customer service issue with Facebook from August 2018

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The issue in GetHuman-elliejoh's own words
FB logged me out the other day saying wrong password (even though it wasn’t) then I had to get * trusted friends to confirm they knew me then and give me a code. I had to wait ** Horus to get back in. **A day later if did the same thing happened **None of the methods of recovering my account are working, it’s not sending reset passwords to my email or phone and no option to do trusted friends again. **Tried to confirm my account with ID other day but not heard anything. **apparently my account still there. Now receiving constant hack Arabic emails to my outlook aswel. **PLEASE HELP I NEED TO RECOVER MY ACCOUNT
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Customer service issue
Reported by GetHuman-elliejoh
Aug 10th, 2018 - 7 mons ago
I have an issue with Facebook too
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Seen by 2 customers so far
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Items needed
Email on Account
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Name of Account Holder
Photo of Passport or Driver's License
GetHuman-elliejoh started working on this issue
Aug 10th, 2018 10:47am