I have a business account with you and have spent several thousand dollars in advertisi...

GetHuman973884's customer service issue with Facebook from August 2018

1 view
 | 
99276 similar
 | 
0 following
Help with my Facebook issue
First: share to improve GetHuman973884's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman973884's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman973884 will want to follow the link below to head to their help center. We will check on GetHuman973884 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman973884 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman973884's own words
I have a business account with you and have spent several thousand dollars in advertising with you. We have worked very hard to acquire ** customer reviews. These were actual customer testimonials of their business experience with us that were on our page and were producing additional business. Everyone of those reviews have been removed from my page by you and replaced with worthless recommendation comments of people, most of which have never even been our customer. I want the ** customer reviews that were on our page put back on it
GetHuman973884 did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman973884 fixed the problem
We are waiting for GetHuman973884 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Facebook email you?
This email address isn't valid
Follow this issue
See how GetHuman973884 fixes it.
This email address isn't valid

Facebook

Customer service issue
Reported by GetHuman973884
Aug 10th, 2018 - 7 mons ago
I have an issue with Facebook too
Not resolved
Seen by 1 customer so far
Similar issue to 99276 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman973884 started working on this issue
Aug 10th, 2018 2:23am