I have just been advised that friends are receiving things from me via Messenger that I...

GetHuman-cclatta's customer service issue with Facebook from August 2018

Help with my Facebook issue
Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-cclatta's own words
I have just been advised that friends are receiving things from me via Messenger that I haven’t sent. I don’t have apps using FB, but I can’t check any of my security settings because I get the following message on ALL of them: “Can’t Connect...Sorry this link doesn’t seem to be working.” Hard to check my settings when I can’t access any of them. I’m signed into my acct and have no problem posting or viewing my newsfeed.
GetHuman-cclatta did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-cclatta fixed the problem
FB advised that a friend had reported the bogus profile. They checked it out and advised that it had been removed.
Please help with my Facebook issue
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Facebook

Customer service issue
Reported by GetHuman-cclatta
Aug 9th, 2018 - 8 mons ago
I have an issue with Facebook too
Fixed
GetHuman-cclatta shared how to fix
Seen by 4 customers so far
Similar issue to 98911 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-cclatta started working on this issue
Aug 9th, 2018 7:01pm
GetHuman-cclatta confirmed the issue is fixed. Hooray!
Aug 12th, 2018 8:09pm
GetHuman-cclatta confirmed the issue is fixed. Hooray!
Aug 12th, 2018 8:11pm