I know my account ID and passwoRd but there is a code that is being sent to my old cell...

GetHuman972178's customer service issue with Facebook from August 2018

Help with my Facebook issue
The issue in GetHuman972178's own words
I know my account ID and passwoRd but there is a code that is being sent to my old cell number and I don’t have access to it and I don’t have access to my old email......I just lost * years of photos and life when my iPhone was disabled I need to be able to do see my Facebook account so I don’t loose everything.......I have inquired about this and still have not received a response will someone please help
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Customer service issue
Reported by GetHuman972178
Aug 9th, 2018 - 7 mons ago
I have an issue with Facebook too
Fixed
Seen by 12 customers so far
Similar issue to 98893 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman972178 started working on this issue
Aug 9th, 2018 6:35pm
GetHuman972178 indicated the issue is not fixed yet.
Aug 9th, 2018 7:50pm
GetHuman972178 indicated the issue is not fixed yet.
Aug 9th, 2018 7:51pm
GetHuman972178 indicated the issue is not fixed yet.
Aug 9th, 2018 7:53pm
GetHuman972178 indicated the issue is not fixed yet.
Aug 9th, 2018 7:54pm
GetHuman972178 indicated the issue is not fixed yet.
Aug 9th, 2018 7:55pm
GetHuman972178 indicated the issue is not fixed yet.
Aug 10th, 2018 8:08pm
GetHuman972178 indicated the issue is not fixed yet.
Aug 10th, 2018 8:10pm
GetHuman972178 indicated the issue is not fixed yet.
Aug 13th, 2018 3:57am
GetHuman972178 indicated the issue is not fixed yet.
Aug 13th, 2018 5:05am