I have a Facebook account that I’ve had over ***** years if not more. The last phone I...

GetHuman967547's customer service issue with Facebook from August 2018

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The issue in GetHuman967547's own words
I have a Facebook account that I’ve had over ***** years if not more. The last phone I upgraded to the person did not transfer all of my apps as I was told. I had to download the Facebook app and that’s when the problem began. I believe I know the email associated with the acct however can not remember the phone number or password. Not able to reset my password by the old email address has been closed etc. I’ve been trying to restore my acct for over* weeks now.
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Customer service issue
Reported by GetHuman967547
Aug 8th, 2018 - a yr ago
I have an issue with Facebook too
Not resolved
Seen by 5 customers so far
Similar issue to 97817 others
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GetHuman967547 started working on this issue
Aug 8th, 2018 6:46pm