My account was hacked and i'm locked out, yet i'm still signed in on messenger on my ph...

GetHuman967099's customer service issue with Facebook from August 2018

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The issue in GetHuman967099's own words
My account was hacked and i'm locked out, yet i'm still signed in on messenger on my phone number ************. I don't have access to the email on file and my phone number has been removed as a recovery option, yet again im still signed into messenger on that phone number. Are you able to send a reset link to my messenger or the phone number associated to the account? I have commissioned Anna Bay Computers to assist me with this issue. Katherine Hopkins
GetHuman967099 did not yet indicate what Facebook should do to make this right.
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Facebook

Customer service issue
Reported by GetHuman967099
Aug 8th, 2018 - a yr ago
I have an issue with Facebook too
Not resolved
Seen by 2 customers so far
Similar issue to 97730 others
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Timeline
GetHuman967099 started working on this issue
Aug 8th, 2018 5:24pm