My account was hacked and i'm locked out, yet i'm still signed in on messenger on my ph...
GetHuman967099's customer service issue with Facebook from August 2018
Help with my Facebook issue
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GetHuman967099's next move: find and follow the right step-by-step guide.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman967099 will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman967099 can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Facebook has better answers for you: Facebook Help Center
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Before contacting them, items GetHuman967099 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman967099's own words
My account was hacked and i'm locked out, yet i'm still signed in on messenger on my phone number ************. I don't have access to the email on file and my phone number has been removed as a recovery option, yet again im still signed into messenger on that phone number. Are you able to send a reset link to my messenger or the phone number associated to the account? I have commissioned Anna Bay Computers to assist me with this issue. Katherine Hopkins
GetHuman967099 did not yet indicate what Facebook should do to make this right.
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