Hi. I am blocked out of my Facebook account. I can't remember my old password. So they...

GetHuman844933's customer service issue with Facebook from August 2018

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Help with my Facebook issue
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The issue in GetHuman844933's own words
Hi. I am blocked out of my Facebook account. I can't remember my old password. So they sent me a code to my phone number. Repeatedly, the code is rejected.Please help me.
GetHuman844933 did not yet indicate what Facebook should do to make this right.
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Facebook

Customer service issue
Reported by GetHuman844933
Aug 8th, 2018 - 3 mons ago
I have an issue with Facebook too
Fixed
Seen by 12 customers so far
Similar issue to 97018 others
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman844933 started working on this issue
Aug 8th 1:32am
GetHuman844933 indicated the issue is not fixed yet.
Aug 8th 2:40am
GetHuman844933 confirmed the issue is fixed. Hooray!
Aug 9th 2:38am
GetHuman844933 indicated the issue is not fixed yet.
Aug 9th 2:39am
GetHuman844933 indicated the issue is not fixed yet.
Aug 9th 2:40am
GetHuman844933 indicated the issue is not fixed yet.
Aug 9th 2:40am
GetHuman844933 indicated the issue is not fixed yet.
Aug 9th 2:41am
GetHuman844933 confirmed the issue is fixed. Hooray!
Aug 11th 2:37am
GetHuman844933 confirmed the issue is fixed. Hooray!
Aug 11th 2:38am