Forgot my password to Facebook and* Could not retrieve the access code that was sent to...

GetHuman959796's customer service issue with Facebook from August 2018

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The issue in GetHuman959796's own words
Forgot my password to Facebook and* Could not retrieve the access code that was sent to me because I can t log on to my e mail either. I contacted Facebook by phone and talked to Matt Beslur. He asked to phone him today at * *** *** **** ext *** with a credit card in the amount fx $**.** and the problem would be fixed. I have called several times to no avail. A recording states the number has been changed. My phone is *** *** ****. Please Help
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Customer service issue
Reported by GetHuman959796
Aug 6th, 2018 - 4 mons ago
I have an issue with Facebook too
Not resolved
Seen by 4 customers so far
Similar issue to 95707 others
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GetHuman959796 started working on this issue
Aug 6th 10:23pm