Forgot my password to Facebook and* Could not retrieve the access code that was sent to...

GetHuman959796's customer service issue with Facebook from August 2018

4 views
 | 
95707 similar
 | 
1 following
Help with my Facebook issue
First: share to improve GetHuman959796's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman959796's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman959796 will want to follow the link below to head to their help center. We will check on GetHuman959796 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman959796 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman959796's own words
Forgot my password to Facebook and* Could not retrieve the access code that was sent to me because I can t log on to my e mail either. I contacted Facebook by phone and talked to Matt Beslur. He asked to phone him today at * *** *** **** ext *** with a credit card in the amount fx $**.** and the problem would be fixed. I have called several times to no avail. A recording states the number has been changed. My phone is *** *** ****. Please Help
GetHuman959796 did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman959796 fixed the problem
We are waiting for GetHuman959796 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Facebook email you?
This email address isn't valid
Follow this issue
See how GetHuman959796 fixes it.
This email address isn't valid

Facebook

Customer service issue
Reported by GetHuman959796
Aug 6th, 2018 - 4 mons ago
I have an issue with Facebook too
Not resolved
Seen by 4 customers so far
Similar issue to 95707 others
1 customer following this
Follow this issue to see how it gets fixed
Timeline
GetHuman959796 started working on this issue
Aug 6th 10:23pm