My mother bought a new phone. She reloaded Facebook and cant recall her user id and ol...
GetHuman-bobzienl's customer service issue with Facebook from August 2018
Help with my Facebook issue
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Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman-bobzienl's own words
My mother bought a new phone. She reloaded Facebook and cant recall her user id and old email may be dead. You is still active because I can see her account from my facebook. It was created in about **** Her name is Lynda Bobzien and her email address was *****@***.com. However, she can no longer access it and in trying to log in she has created * additional Facebook account. Her original account has ** friends, the others are quite a few less. Can we merge them or all I want is for her to access the original one? My mother's current email is below. Can I speak to a human or live chat?
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