My friend started a fundraiser for me in March through FB. Her FB account got hacked, b...

GetHuman-emilykaz's customer service issue with Facebook from August 2018

Help with my Facebook issue
Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-emilykaz's own words
My friend started a fundraiser for me in March through FB. Her FB account got hacked, but she was told that when the fundraiser ended in June FB would contact me to give me the money from the fundraiser. I was never contacted. I have been sending multiple messages to FB to figure out what happened to the money and STILL no one has contacted me.**I need someone to contact me to find out what happened.
GetHuman-emilykaz did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-emilykaz fixed the problem
I found out that my "friend" stole the money.
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Facebook

Customer service issue
Reported by GetHuman-emilykaz
Aug 1st, 2018 - 9 mons ago
I have an issue with Facebook too
Fixed
Seen by 6 customers so far
Similar issue to 90466 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-emilykaz started working on this issue
Aug 1st, 2018 10:57pm
GetHuman-emilykaz indicated the issue is not fixed yet.
Aug 1st, 2018 11:00pm
GetHuman-emilykaz confirmed the issue is fixed. Hooray!
Aug 2nd, 2018 11:58pm