So I have two Facebook accounts one for friends and for family. I like to seperate my l...
GetHuman934665's customer service issue with Facebook from July 2018
Help with my Facebook issue
Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman934665's own words
So I have two Facebook accounts one for friends and for family. I like to seperate my lives. So when I finally decided to log off my page with my family onto the one with my friends on it, it asked for a two factor authentication code. I never set that up on my page. And so it said it was going to send the code to my phone number but I never received a code to get into my page. Now I have not been able to get into my page for * days due to this two factor authentication that I never set up on my page and I even tried to deactivate my other page to see if it was just Facebook thinking I was pretending to be someone else. Although I’m not because I have two pages. But I still have not been able to get into my page. How can you help me get back in my page?
GetHuman934665 did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman934665 fixed the problem
We are waiting for GetHuman934665 to fix the problem and share the solution with the rest of us customers.
Please help with my Facebook issue
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.