Yesterday morning I tried to log into my facebook account. It said that my password ha...

GetHuman-donaldaw's customer service issue with Facebook from July 2018

Help with my Facebook issue
The issue in GetHuman-donaldaw's own words
Yesterday morning I tried to log into my facebook account. It said that my password had been changed which I DID NOT change it nor did I get an email of a change notice. My profile user name is donald.webb.** I tried several times to report and it said it would send a email. The address that it was sent to is NOT me. It was *****@***.com I have no idea who that is. I typed in facebook.com*donald.webb.** and it said the link was no good. Please advise.
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Customer service issue
Reported by GetHuman-donaldaw
Jul 31st, 2018 - 9 mons ago
I have an issue with Facebook too
Fixed
Seen by 4 customers so far
Similar issue to 89014 others
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-donaldaw started working on this issue
Jul 31st, 2018 3:47pm
GetHuman-donaldaw indicated the issue is not fixed yet.
Jul 31st, 2018 3:53pm
GetHuman-donaldaw indicated the issue is not fixed yet.
Aug 1st, 2018 2:47am