My facebook passwords and my email have been changed! So I tried to reset my password a...

GetHuman-jerredd's customer service issue with Facebook from July 2018

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Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-jerredd's own words
My facebook passwords and my email have been changed! So I tried to reset my password a d they rec*ved the code because they had changed my email! This is the second time they have some this in two weeks! I received a message from a Ronald Loveland then it was hacked! Ronald Loveland supposedly is a worker for a federal euro million fund! Witch in return is hacking people's facebook pages! Acting like them and trying yo get money from all of their and my contacts. My page just came back on suddenly this morning. Then all the sudden this afternoon after I told everybody I was back online it was hacked again. What the heck is going on with you guys you better fix this **** now everyone thinks that I want a bunch of money and they're trying to get money and everybody's information from all of my contacts. I would appreciate a speedy solution to this problem again his name is Ronald Loveland and he is a hacker and he is causing trouble with me and all my contacts. Now I expect Facebook to take care of this I called them the other day and they wanted me to pay money I don't have money you guys need to fix it for free thank you for your time
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Facebook

Customer service issue
Reported by GetHuman-jerredd
Jul 31st, 2018 - 9 mons ago
I have an issue with Facebook too
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Seen by 8 customers so far
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GetHuman-jerredd started working on this issue
Jul 31st, 2018 6:23am