Facebook Customer Service Issues

I am frustrated by the repeated bans my acquaintance, KAY KAYBO HIPPEL, faces on Facebook. She is dedicated to exposing a Romanian charity that scams money and sends sick dogs to the UK. Despite her efforts and involvement with authorities like defra and the Romanian embassy, her account is repeatedly suspended due to reports from individuals linked to the charity. It seems unjust that her account is banned solely based on these reports, especially when she is trying to help others. I urge Facebook to investigate this situation as KAY's posts do not violate any community standards. Thank you for addressing this matter promptly.

I am turning to Facebook for assistance as Instagram's customer service is lacking. My name is Joe Fondacaro, an avid Instagram user as @joefondz. A week ago, my account was hacked, and both the email and phone number linked to it were altered. A woman in a bikini is now the profile picture with a new name in the bio. The hacker is messaging my followers, asking for money. Despite this ongoing issue for over ten days, I have not received any communication from Instagram. I am frustrated and demand help. If I do not receive assistance soon, I will boycott Instagram and inform my friends about this poor customer service. A response from a human representative or any form of support would be greatly appreciated. Thank you.

I live in the MTS area and when my brother visited, he had trouble with his phone, so he used mine. However, when he left, he kept logging into my Messenger account, causing me to get logged out. I was unable to fix this, but my sister, who is good with electronics, helped me resolve it on Saturday the 21st. Then, he also logged me out of my Facebook account, which upset me because I didn't know how to prevent it. Even my sister couldn't figure it out, so she suggested I create a new account. As I tried to do this, my brother's friends and other unfamiliar people started appearing on my screen. Feeling overwhelmed, I decided to shut down my phone. When I turned it back on, I realized my number had been disabled, and I unintentionally accessed someone's account. It seems the issue may be because I have the previous phone number of a person named Rebecca Osuna. I hope I don't have to change my number to prevent this from happening to her. Thank you for your assistance.

I am experiencing difficulties with my account once again. I have only shared information that is entirely verifiable and truthful. Many individuals are becoming disenchanted with F.B.B.S. and the individual who has gained substantial wealth thanks to the support of "We the People." If my posts, which are solely based on facts exposing corruption within the government extending to Washington and Hollywood elites, are being restricted, it is disheartening. The public can influence the stock to decline due to the abuse of power by certain individuals closely associated with Washington and Hollywood elites. Despite these obstacles, the fight against corruption in Washington, D.C. will persist, whether through F.B. or other means. Rest assured, my posts have always adhered to spreading truth and not propagated hate crimes. I am inquiring as to why my commenting capabilities have been revoked. Your attention to this matter is greatly appreciated.

Subject: Urgent Assistance Needed to Restore Disabled Facebook Page I have submitted the appeal form twice without receiving any email as promised. Our organization, Crann Project, is a registered Irish Charity (RCN [redacted]8) that supports individuals with spina bifida, along with their families. Our Facebook page is crucial for promoting upcoming August events. However, we are facing challenges with its restoration. I, James Thornberry, CEO of Crann Project, seek assistance in resolving this matter promptly. I have engaged Copper Reed Studio ([redacted]) for managing event postings, but they are unable to carry out their duties due to the disabled page. With tomorrow marking the start of August, the urgency of this situation cannot be overstated. Your help in restoring our Facebook page is deeply appreciated. James Thornberry CEO, Crann Centre Ltd. Reg No. [redacted]

Good day, I am a representative of REN TV. Our Facebook page has been blocked for copyright infringement, which I disagree with. The videos we share are freely available online, and we post them without seeking commercial gain. We have diligently managed the page for years, ensuring compliance with all of Facebook's rules and regulations. I kindly request that you reach out to me to clarify the situation. You can contact me through my page or via the official email: [redacted]

I need help removing certain individuals and groups from my Facebook timeline. I would like to remove Try Not to Laugh, Prayer Warriors of Jesus Christ, Yahoo Now, Won't He Do It, Strong Mind, Be Real God's Doing It, NTD Canada10 News, and WTSP. I want to keep the Salvation Army, Prison Fellowship, Shelia Herron, Antwan Herron, Marlon Herron, Victoria Norflett, Dorothy Hutchinson, Stacy Deerin, Valerie Johnson, Wendy Prince, Joseph Prince, and Teresa Stevens. My Facebook is for staying connected with loved ones and sharing positive experiences that God has blessed me with. I enjoy sharing how God answers my prayers and provides for all my needs. I appreciate any help with this. Thank you.

There's an individual named Jose Connel who is using my son's photos without permission. My son, Joseph Connell, works for the Federal government and doesn't want his identity compromised. This person is pretending to be a single father and asking for money, posing a potential danger to others. Despite multiple reports, the profile remains active on Facebook. We are worried about the safety of unsuspecting individuals who might interact with this impostor. How can we ensure this account is taken down? Why is Facebook not taking any action on this matter?

I have two separate Facebook accounts, one for friends and one for family to keep my life separate. When trying to switch from my family account to my friends account, it requested a two-factor authentication code, which I never set up. Despite it saying it would send the code to my phone, I never received it. I've been locked out of my account for four days due to this two-factor authentication issue. I even attempted deactivating my other account to prove I'm not pretending to be someone else, but I'm still unable to access my page. How can I regain access to my account?

I am currently experiencing an issue on Facebook where I am unable to comment. I had participated in a group game where we were typing "FORGIVE HIM" without interruptions, and it seems like Facebook misunderstood this as a mistake. I have submitted screenshots of the game and all the comments to Facebook. I kindly request to have the restriction lifted from my account as I have an online party planned for later. Thanks, K Cummins.

My old FB account under [redacted] was severely hacked. Despite contacting FB customer support, the issue persisted, so I deactivated it. Creating a new account, [redacted] as Amber Lyn, proved difficult. Unfortunately, FB disabled this new account, preventing me from connecting with my boyfriend, military personnel, family in Vermont, friends, and co-workers who have tried to contact me.

My Facebook account has been hacked. I received an email from the hacker yesterday, making a financial threat using my account's email address. The hacker threatened to send compromising information to my contact list unless payment in bitcoins is made. I'm extremely worried since they threatened to send out the information to my contacts if the money isn't paid by tomorrow at noon.

Hello, I manage the Facebook page for the UK country trio formerly known as 'Houston Girlband'. We recently rebranded to 'Remember Monday' due to legal reasons. Unfortunately, when we tried to update our name on Facebook, we encountered an issue. Facebook stated that the new name did not align with their guidelines. We have successfully changed our name on other social media platforms without any problems. Everything about our band remains the same, except for the name adjustment. Despite appealing the decision twice, we have not made progress and keep receiving the same generic response. Creating a new page would disrupt our existing following, which has shown significant engagement with our content. Clarifying our name change promptly is essential to avoid confusion among our supporters. Thank you for your attention to this matter.

I am seeking information regarding a person named Effie Fyeonna Hezlona, who has made negative comments about my sister online. This individual humiliated my sister publicly, and my nephew, who is a police officer, is attempting to locate them. It seems the person has deleted their Facebook account, likely out of remorse for their actions. Revealing their online activity prior to this incident would greatly assist us in finding them. I am asking for details about the person's whereabouts while using Facebook, such as locations and times they were online. Providing the IMEI number of their phone used during Facebook activity would also help track them down. Any assistance in this matter would be greatly appreciated. Please reach out to me via email at [redacted] Thank you.

The issue with the main account of Dawn Tiede Rea has not been resolved. I can provide all the necessary details for the account. There is no associated phone number for this account. I don't possess an ID with the name provided because I opened the account with my first, middle, and married last name due to an expected short marriage awaiting divorce. I lack identification with both middle and last names together. How can I access my account without a cell phone and no friends listed to call for the code generator that I never requested? It is frustrating to be locked out of my account without my consent, resulting in losing progress in two games. How can this be rectified when I didn't initiate the code request? I would appreciate assistance to regain access to my main account. Thank you for your attention to this matter. Dawn.

I mistakenly clicked "yes" to free up storage, resulting in wiping out my Facebook Messenger, Instagram, and WhatsApp data. I have reached out to Facebook, submitted my passport ID, and clarified that my profile picture features my two grandsons, not a blank image. However, I am still unable to access anything beyond a blank account. Despite my daily efforts, I have made no progress. With my daughter's approaching due date, I urgently require these platforms for communication. I am feeling frustrated by the lack of assistance so far and hope for a resolution soon.

Two days ago, my account was banned after I responded to a disturbing comment with an expletive aimed at denouncing the lack of intelligence in the statement. Following that, my account was hacked, preventing me from reaching out to Facebook to appeal the suspension. The expletive was used to criticize an individual's support for a military coup against the government, which deeply troubled me due to the history of military dictatorships in Argentina and their human rights abuses. The suspension not only restricts my ability to engage with posts but also hinders me from contacting my messenger contacts, which I find unjust and extreme.

Our work's Facebook page remains unrecovered despite sending the necessary documentation requested months ago. As a non-profit organization, we heavily rely on our page to engage with the community and our clients. The lack of communication and prolonged process has been incredibly stressful. We urge for an immediate update regarding the status of our Facebook account. The account predates the current staff and had been functioning well until the password issue arose and it was deemed compromised by Facebook. We have both a profile and a program page linked to this account, but are currently locked out. Upon attempting to log in, we receive a message indicating that the submitted documents are being reviewed.

Dear Sir, This morning, when I logged into my Facebook account, I received a message stating that my account had been disabled and that I was ineligible to use Facebook. I assure you that I only reported two individuals from my Facebook profile whom I suspected of being fake. Could this reporting have led to the permanent disablement of my account? If not, I kindly request your assistance in recovering my account, as a significant portion of my app data is synced to it. The account is linked to the email address provided below. Warm regards, Abhishek S.

Last night, my phone logged me out of Facebook. When trying to log back in, my password wasn't recognized, leading me to create a new one. However, even after making a new password, it was not accepted. Requesting a code to reset the password led to being locked out due to multiple incorrect attempts. This situation is critical as my job is at risk, and without access, I may lose it. I am a single mother supporting three children and a grandson, facing the possibility of homelessness if I lose my job. Urgent assistance is needed to regain access to my Facebook account. I have been trying to resolve this issue since 2:00 a.m., and time is running out. Please reach out to me via email at [redacted] or call/text at [redacted].